Privacy Policy

Last updated: 29 July 2026

1. Introduction

My Journey Books is the author and publishing website of Dr Mehdi Soodi.

In this Privacy Policy, “My Journey Books”, “we”, “us” and “our” refer to the operator of the My Journey Books website.

We are committed to handling personal information responsibly, securely and transparently, consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

This Privacy Policy explains:

• what personal information we collect;
• how and why we collect it;
• how we use and disclose it;
• how we protect it;
• how you may request access to or correction of your information; and
• how you may make a privacy complaint.

This Privacy Policy applies to personal information collected through the My Journey Books website, including its contact forms and related communications.

Separate privacy policies may apply when you engage Ahura Lawyers, Falcon Immigration & Visa Services, Dr Mehdi Soodi’s NAATI translation service, an online retailer or another third-party service provider.

2. What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Depending on how you interact with us, the personal information we collect may include:

• your name;
• your email address;
• your telephone number, if provided;
• your organisation, occupation or professional affiliation;
• your postal or delivery address, where required for an order;
• information contained in an enquiry or message;
• information concerning a book order, bulk order, institutional order, speaking engagement or media request;
• communications between you and My Journey Books;
• your marketing and communication preferences;
• technical information relating to your use of the website; and
• any other information you voluntarily provide.

3. Sensitive information

We do not ordinarily require sensitive information through the general website contact form.

Sensitive information may include information about a person’s health, racial or ethnic origin, religious beliefs, political opinions, professional or trade association membership, criminal record, sexual orientation or biometric information.

Please do not submit sensitive, confidential, privileged or time-critical legal information through the general contact form unless it is reasonably necessary for your enquiry.

If we receive unsolicited sensitive information that is not reasonably necessary for our activities, we may delete or de-identify it where lawful and appropriate.

4. How we collect personal information

We may collect personal information:

• directly from you when you submit a contact form;
• when you communicate with us by email, telephone or another channel;
• when you make an order or order enquiry;
• when you request information about a book, event or publication;
• when you subscribe to publication updates or marketing communications;
• when you make a speaking, media, educational or institutional enquiry;
• from an authorised representative acting on your behalf;
• through cookies, analytics and website security technologies; and
• from third-party platforms or retailers where you have authorised or reasonably expect the information to be provided to us.

Where practicable, you may contact us without identifying yourself. However, we may be unable to respond to or properly manage an enquiry without sufficient contact information.

5. Why we collect, use and hold personal information

We may collect, use and hold personal information for purposes including:

• responding to enquiries;
• managing book orders, bulk orders and institutional orders;
• communicating about publications, availability and delivery;
• responding to speaking invitations and media requests;
• providing requested information;
• administering events, presentations and author appearances;
• maintaining business and administrative records;
• improving the website, publications and customer experience;
• preventing fraud, spam, misuse and security threats;
• complying with legal, regulatory, accounting and taxation obligations;
• resolving complaints and disputes;
• enforcing our website terms;
• referring an enquiry to an appropriate professional practice where relevant; and
• sending marketing communications where we have the required consent or another lawful basis.

We will not use personal information for an unrelated purpose unless you have consented or the use is otherwise permitted or required by law.

6. Legal, migration and translation enquiries

My Journey Books is an author and publishing website. It is not itself a substitute for formally engaging a legal, migration or translation service.

If your enquiry concerns legal services, Australian immigration, visa matters or document translation, we may advise you to contact, or may refer the enquiry to:

• Ahura Lawyers;
• Falcon Immigration & Visa Services; or
• Dr Mehdi Soodi’s NAATI translation service.

Where appropriate, the relevant practice may contact you separately and provide its own privacy information, engagement terms, costs disclosure or service agreement.

Submitting information through the My Journey Books website does not create a solicitor–client relationship and does not mean that any person or practice has agreed to act for you.

7. Direct marketing

We may send you information about new books, publication dates, events, speaking appearances or related activities where:

• you have expressly consented;
• consent may reasonably be inferred in the circumstances; or
• the communication is otherwise permitted by law.

Ordinary contact-form enquiries will not automatically be treated as consent to receive marketing communications.

You may unsubscribe at any time by using the unsubscribe facility in the relevant communication or by contacting us.

We will take reasonable steps to action an unsubscribe request promptly.

8. Cookies, analytics and technical information

The website may use cookies and similar technologies to:

• enable website functionality;
• remember visitor preferences;
• understand website traffic and usage;
• measure website performance;
• improve content and navigation;
• detect malicious or automated activity; and
• protect website and form security.

Technical information collected may include:

• IP address;
• browser type;
• device type;
• operating system;
• approximate location derived from an IP address;
• referring website;
• pages visited;
• date and time of access; and
• website interaction data.

You may configure your browser to reject or restrict cookies. Some website functions may not operate correctly if cookies are disabled.

9. Anti-spam and website security services

We may use automated security and anti-spam services, such as Cloudflare Turnstile, to distinguish genuine website users from automated or malicious activity.

These services may process technical information about your browser, device, network connection and interactions with the website for security and fraud-prevention purposes.

The relevant third-party provider’s privacy terms may also apply.

10. Disclosure of personal information

We may disclose personal information to:

• our employees, contractors and authorised representatives;
• website developers and administrators;
• information technology, hosting, cloud-storage and cybersecurity providers;
• email, communication and customer-management service providers;
• accountants, insurers, auditors and professional advisers;
• delivery and fulfilment providers;
• book distributors and retailers;
• event organisers and venues;
• Ahura Lawyers, Falcon Immigration & Visa Services or Dr Mehdi Soodi’s NAATI translation service where relevant to your enquiry;
• government agencies, regulators, courts, tribunals or law-enforcement bodies where required or authorised by law; and
• any other person where you have consented or would reasonably expect the disclosure.

We do not sell personal information.

11. Overseas disclosure and storage

Some website, hosting, cloud, email, security, analytics or communication service providers may store or process information outside Australia.

Depending on the service providers used, overseas recipients may be located in:

Current service providers may store or process personal information in Australia and the United States.

Where we disclose personal information overseas, we will take reasonable steps required by applicable Australian privacy law.

Internet and cloud-service arrangements may change from time to time. This Privacy Policy should be updated if there is a material change to the countries or providers involved.

12. Security

We take reasonable administrative, technical and physical measures to protect personal information from:

• misuse;
• interference;
• loss;
• unauthorised access;
• unauthorised modification; and
• unauthorised disclosure.

Security measures may include access controls, authentication requirements, software updates, anti-spam protection, secure hosting arrangements, backups and restrictions on access to personal information.

No internet transmission, website or electronic storage method is completely secure. We cannot guarantee absolute security.

If you believe that information submitted through the website has been compromised, please contact us promptly.

13. Retention and destruction

We retain personal information for as long as reasonably necessary to:

• respond to and administer an enquiry;
• complete an order or requested service;
• maintain appropriate business records;
• comply with legal, regulatory, taxation and accounting obligations;
• resolve disputes; and
• protect our legitimate legal interests.

When personal information is no longer reasonably required, we will take reasonable steps to destroy or de-identify it, unless we are required or authorised by law to retain it.

14. Access to personal information

You may request access to personal information we hold about you.

We may ask you to verify your identity before providing access.

We will respond within a reasonable period. Access may be refused or limited where permitted by law, including where providing access would unreasonably affect another person’s privacy or would reveal legally privileged information.

Where access is refused, we will generally provide written reasons where required by law.

15. Correction of personal information

You may ask us to correct personal information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading.

We will take reasonable steps to correct the information where appropriate.

16. Third-party websites and retailers

The website may contain links to:

• Amazon or other book retailers;
• Ahura Lawyers;
• Falcon Immigration & Visa Services;
• Dr Mehdi Soodi’s NAATI translation service;
• social media platforms; and
• other third-party websites.

We do not control the privacy practices, security or content of third-party websites. You should review the privacy policy of the relevant third party before providing personal information.

17. Privacy complaints

If you believe that we have mishandled your personal information, please contact us and provide:

• your name and contact details;
• a description of your concern;
• relevant dates and communications; and
• the outcome you are seeking.

We will aim to acknowledge your complaint within seven business days and respond substantively within 30 days, where reasonably practicable.

If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

18. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes to:

• our website;
• our business activities;
• service providers;
• technologies;
• information-handling practices; or
• applicable laws.

The updated policy will be published on this website with a revised “Last updated” date.

19. Contact us

For privacy enquiries, access or correction requests, or complaints, please contact:

Privacy Officer
My Journey Books
Dr Mehdi Soodi
Email: info@myjourneybooks.com.au
Postal address: Suite 5, 857 Doncaster Rd Doncaster VIC 3108 Australia

You may also contact us through the Contact & Orders page. Please write “Privacy Request” in the enquiry category or at the beginning of your message.